Publications and resources

Empathy infographic


Measuring practitioner empathy with patient surveys: a systematic review and meta-analysis (protocol)
Howick J, Ulyte A, Steinkopf L, Meissner K. PROSPERO record no. CRD42016037456.

Effects of changing practitioner empathy and patient expectations in healthcare consultations
Howick J, Fanshawe TR, Mebius A, Lewith G, Heneghan CJ, Bishop F, Little P, Mistiaen P, Roberts NW.
Cochrane Database of Systematic Reviews (2015), Issue 11. Art. No.: CD011934. DOI: 10.1002/14651858.CD011934

The effect of patient-practitioner communication on pain: a systematic review. Mistiaen P, van Osch M, van Vliet L, Howick J, Bishop F, Di Blasi Z, Bensing J, van Dulmen S.
European Journal of Pain (2015). DOI: 10.1002/ejp.797.


The King's Fund Lecture: Jocelyn Cornwell, director of the Point of Care Foundation, asks whether empathy can be designed into health care services at our One year on from Francis event. She considered systems-based and design-based approaches, looking at a case study that demonstrates the importance of placing a focus on the aesthetics of care.